Shipping Policy
SHIPPING POLICY
Thank you for choosing Aoryzon. Every timepiece is assembled, tested, and packaged with the utmost care to ensure it reaches you in pristine condition. Below is everything you need to know about our shipping process.
1. Order Processing & Quality Control Because we hold our watches to the highest standards, every order undergoes a strict quality control check before it leaves our workshop.
Processing & Testing Time: 1 to 2 business days.
What we test: Timing precision on a timegrapher, alignment checks, and water-resistance inspections. You will receive a confirmation email with your tracking number as soon as your watch is dispatched.
2. Shipping Rates & Delivery Estimates We are proud to offer worldwide express shipping with full online tracking on every order.
France: FREE Express Shipping (Estimated delivery: 2 to 3 business days after dispatch).
European Union: Calculated at checkout (Estimated delivery: 3 to 5 business days after dispatch).
Rest of the World (USA, UK, Asia, etc.): Calculated at checkout (Estimated delivery: 5 to 7 business days after dispatch).
3. Order Tracking Once your order has shipped, you will receive an email containing a tracking link. You can use this link to follow your package's journey in real-time. Please allow up to 24 hours for the tracking information to update on the carrier's website.
4. Customs, Duties, and Taxes All orders are shipped directly from our workshop in France.
For customers within the European Union: No additional customs duties or taxes will apply.
For international customers (outside the EU): Your order may be subject to import duties and taxes (including VAT) once the shipment reaches your destination country. Aoryzon is not responsible for these charges; they are your responsibility as the customer.
5. Damaged, Lost, or Stolen Packages We secure and insure our shipments. If your watch arrives damaged, or if your package is lost in transit, please contact us immediately at aoryzon@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
If you have any further questions about your order's shipping status, please don't hesitate to reach out to our support team.